Navigating Secure Transit with a Comprehensive PAM Transformation

In a complex operational environment like public transit, cybersecurity is essential for ensuring continuity of services. A major city transit organization partnered with us to implement a comprehensive Privileged Access Management (PAM) solution, transforming their security posture with airtight control over privileged credentials, sessions, endpoint access, and audit trails across their sprawling IT landscape.

Highlights

Challenge

Our client, a major transit authority, needed a partner to design and implement a modern, integrated PAM system, centralizing privileged password management, access control, session monitoring, and audit capabilities, while seamlessly integrating with their existing infrastructure.

Solutions

Strategic Planning & Core Architecture We began with detailed project planning, creating comprehensive architectural documentation for the CyberArk Privilege Cloud and Endpoint Privilege Manager and outlining key design and configuration decisions.

Targeted Account & Endpoint Management Roadmaps Our team identified privileged accounts across critical platforms, creating a clear onboarding roadmap with recommended PAM controls. 

Full-Suite CyberArk Deployment & Integration We successfully deployed and validated CyberArk Privilege Cloud in production, integrating it seamlessly with AD, MFA, and SIEM. CyberArk Secure Cloud Access was also deployed and tested, integrating with major cloud environments, and the EPM production tenant was configured for mass rollout.

Comprehensive Implementation The project included mass deployment of EPM agents across all endpoints, meticulous policy configuration for diverse device types, and onboarding of privileged accounts into CyberArk Privilege Cloud. 

Outcomes

Unified, Best-Practice PAM Environment The client now benefits from a fully deployed and validated CyberArk Privilege Cloud and Endpoint Privilege Manager solution, seamlessly integrated with their existing security tools.

Enhanced Operational Control & Visibility This implementation delivered comprehensive management of privileged credentials, robust access control, and advanced session monitoring capabilities, providing unparalleled visibility and control over who accesses critical systems.

Streamlined Audit Readiness & Compliance Robust audit and reporting functionalities are now in place, allowing the transit authority to effortlessly demonstrate compliance with regulatory requirements and internal security policies.

Empowered Internal Teams & Sustained Security Our client's staff are fully equipped to manage and maintain the new PAM environment, ensuring long-term operational independence and sustained security posture.

This comprehensive PAM implementation represents a giant leap forward for the transit authority in securing its vital infrastructure. Moving beyond disparate controls to a unified, automated, and expertly managed CyberArk ecosystem, this organization is now equipped with superior defenses against modern cyber threats, allowing them to focus on their core mission of providing safe and reliable public transportation.