Achieving GDPR compliance and future growth through migrating to a mature IAM platform

A large residential roofing manufacturing company sought to modernize its outdated Identity and Access Management (IAM) platform by transitioning to a better, more modern alternative. The company needed a robust, scalable solution that would not only replace its existing IAM system but also lay the groundwork for future capabilities, including Identity Governance and Administration (IGA) and Privileged Access Management (PAM). Additionally, compliance with GDPR requirements and an imminent IAM vendor contract expiry posed critical challenges, requiring a seamless and timely migration within a strict four-month deadline.

Highlights

Challenge

Our client needed to replace their existing IAM platform with Okta and set the foundation which would enable them to extend their IAM platform for additional capabilities (e.g. IGA, PAM). The project faced the following challenges: 

• Lack of in-house expertise to manage the Okta implementation
• Lack of a mature IAM platform to enable IGA capabilities
• Bringing the IAM platform in compliance with GDPR requirements
• 4-month deadline due to current IAM vendor contract expiry

Solution

To address these challenges, we led the implementation of Okta, ensuring a secure and scalable IAM foundation. Our approach included:

• Streamlining Identity Lifecycle Management Automating employee and contractor onboarding, offboarding, cross-boarding, and support lifecycle management for their identities and role transitions.
• Enhancing Security with Adaptive MFA Improving security through deployment of MFA and Adaptive MFA policies to granularly control access to sensitive applications based on geo-locations and user behavior patterns, while leveraging authenticator apps and hardware keys.
• Optimizing IAM Processes Reducing administrative overhead by migrating custom scripts into no-code workflows within Okta  
• Future-Ready Architecture Defining a scalable target state architecture to support additional IGA capabilities within Okta, including Access Reviews, Access Requests, and RBAC

Outcomes 

• Seamless User Experience: Successfully transitioned 6000+ employees and contractors worldwide to the new Okta workforce platform while ensuring the UI, branding, and experience was consistent.
• Accelerated Application Onboarding: Efficiently integrated over 40+ applications to support SSO/federation capabilities and identity provisioning/lifecycle needs.
• Enhanced Security Posture: Strengthened security controls for 40+ applications leveraging mobile authenticator apps and passkeys.
• Workflow management: Handled custom and complex lifecycle management scenarios using no-code automated platform.
• Operational Efficiency: Streamlined processes for new enhancements, application integrations, and operational activities.
• Scalable Foundation: Established a solid infrastructure with a clear prod and non-prod tenant segregation to support efficient onboarding of applications.

Through close collaboration with our client, we successfully transitioned over 6,000 employees and contractors to Okta, ensuring a smooth user experience and minimal disruption. The migration enabled seamless application onboarding, enhanced security for 40+ applications, and reduced administrative overhead through automation. By establishing a scalable and compliant IAM foundation, the company is now well-positioned to extend its IAM capabilities and support future business growth while meeting stringent GDPR requirements.

Ready to migrate your outdated IAM platform to a modern solution for measurable business outcomes? Contact us today and schedule your complimentary IAM workshop