Orchestrating a Secure EPIC Rollout for a Leading Pediatric Hospital

A leading pediatric hospital with over 11,000 staff, including physicians, researchers, clinicians, administrators, and volunteers, was preparing to implement Epic, a software that will be used across the hospital by doctors, nurses, emergency personal, patient care, pharmacist, radiologist and many more. 

Highlights

Challenge

This busy hospital was using manual processes to grant and revoke access to their staff. To fully implement Epic and take advantage of its efficiencies, the hospital needed to ensure access can be granted and revoked automatically day or night with minimal manual intervention.

Solutions

Holistic Security Framework Development

Our approach began with a comprehensive, holistic review of the hospital's unique challenges to inform the development of a robust security framework.

Rapid IAM and PAM Assessment & Strategy

We quickly provided the hospital with an up-to-date assessment of its Identity and Access Management (IAM) and Privileged Access Management (PAM) environment. This included developing a clear target state architecture and a strategic roadmap aligned with the hospital's future growth and security goals.

Integrated IAM and PAM Technology Implementation

Our team implemented cutting-edge IAM and PAM software solutions, alongside other essential supporting technologies, to create a seamless and secure access ecosystem.

Outcomes

Enhanced Access Visibility and Control

Hospital IT administrators now have immediate and accurate insight into who has access to critical information and, more importantly, who shouldn't, thanks to fully automated processes.

Transformed User Lifecycle Management

The hospital dramatically improved its onboarding and offboarding processes, significantly reducing manual intervention by an impressive 90%. 

Strengthened Governance and Audit Readiness

Our solutions provided the hospital with far greater insight and control over user access, directly enabling them to effortlessly meet audit and compliance requirements.

Through close collaboration with KeyData Cyber, this leading pediatric hospital successfully transitioned from outdated, manual access management to a sophisticated, automated IAM and PAM environment. The result is a more resilient, compliant, and efficient identity security program that allows the hospital’s staff to focus on what matters most: delivering exceptional patient care.