Transforming Privileged Access Management (PAM) for Secure Government Services
Government ministries face immense pressure to secure their digital infrastructure and sensitive data, ensuring robust control over privileged access, DevOps secrets, and endpoints. This case study details how our engagement helped set our client on the right path for long-term PAM success.
Highlights
Challenge
Our client, a government agency serving both government agencies and citizen consumers, needed to enhance its cybersecurity posture by addressing their privileged access vulnerabilities. With their current security architecture they struggled to manage privileged access across a complex environment of servers and workstation. They needed a strategic partner to implement a holistic Privileged Access Management (PAM) solution that would integrate seamlessly across diverse environments.
Solutions
Integrated PAM Suite Design and Implementation We successfully deployed CyberArk Privileged Access Manager for managing privileged credentials, CyberArk Conjur for robust DevOps dynamic account and secrets management, and CyberArk Cloud Entitlement Manager to provide multi-cloud permission monitoring and management.
Strategic Endpoint Privilege Elevation Management After a thorough discovery of their endpoint privilege escalation use cases, our team successfully rolled out CyberArk EPM SaaS to critical infrastructure servers.
Cross-Ministry Collaboration and Adoption Strategies We collaborated closely with the steering committee to develop effective strategies to socialize adoption. This also involved crucial coordination with multiple third-party vendors to proactively resolve any issues that could impede product development.
Outcomes
Holistic Implementation Our team led a successful implementation of the full suite of CyberArk solutions on a private cloud, encompassing Privilege Access Management, Endpoint Access Management, Secrets Management (Conjur), and Cloud Infrastructure Entitlement Management (Secure Cloud Access).
Long-Term OperationalizationWith a multi-year account onboarding roadmap and detailed SOP, our client has a documented strategy developed to support the long-term operationalization and management of CyberArk.
Enhanced Client Capability and Knowledge Transfer Our knowledge transfer sessions and training for client staff empowered them to manage and maintain the new PAM environment independently.
This engagement demonstrates the transformative power of a well-executed, comprehensive PAM strategy within the public sector. By implementing a full suite of CyberArk solutions, we enhanced our client’s defense against sophisticated threats with a foundation and strategy for continuous security improvement, safeguarding critical data and ensuring secure access for citizens and businesses.
